BetDSI.eu offers action on all major sports, including events and leagues worldwide. It also offers a full-featured online casino, a racebook for betting on horses, as well as action on selected political events such as the recent U.S. election. One of the most recent additions to BetDSI.eu is the opportunity to bet on competitive video gaming, or e-sports.
Company History
BetDSI.eu, run by Costa Rico-based Diamond Sportsbook International, has one of the longest operating histories of any online sportsbook. The site has been in business since 1998 and has a lineage dating back to a U.S.-based sportsbook that was founded in 1991. Despite some ownership shakeups in the early 2000s—during which one the founders left to start a competing site—the site has operated smoothly and consistently for well over a decade. It is now affiliated with Bookmaker.eu, but continues to set its own lines and operate as an independent site.
Reputation and Problems
The site boasts that it handles more than $100 million U.S. per month. BetDSI has steadily built a solid reputation, landing it in the top 10 of most major sportsbook rankings. BetDSI specializes in customer service that includes 24/7 phone, email and chat support. The site is well-known for its quick response time to any query. BetDSI has a social media presence on Twitter (@BetDSI) and Facebook (https://www.facebook.com/BetDSI/). It also maintains user accounts on many of the top sports betting discussion forums.
Newly registered users may receive a welcoming phone call from a BetDSI customer service representative just minutes after creating a new account. The representative offers help navigating the site or making an initial deposit. The representative recommends investigating the Withdraw section of the Cashier window to become familiar with the options for receiving funds and points out the site’s BetPoints program.
The site has a top reputation for safety, consistent payouts and customer service. Some users report anecdotal stories of BetDSI refusing to take more action from big winners. Others have complained about a 15-day window of payouts using wire transfers. However, overall, BetDSI is well-regarded as a giant in the industry that treats its customers fairly and is able to securely manage and transfer their money.
Users report that BetDSI offers very fast grading of games, which in turn results in receiving winnings faster. The site is also known for publishing lines earlier than some sportsbooks, with NFL lines available at the conclusion of the previous week’s Monday night game.
The site offers a robust mobile app to make placing bets on your phone easy. BetDSI offers some information on handicapping, stat analysis, but as of November 2016, their written content offerings were a few months to a year out of date.
Bonus Details
Initial new user signup bonuses are typically around 20%. New user bonuses occasionally jump to 100%, although these bonuses can require a 20-times rollover, essentially meaning you would have to bet $2,000 to receive a full $100 new user bonus.
BetDSI’s ongoing bonus program is called BetPoints, which users earn on every bet. BetPoints are good for free wagers as well as cash back. Casino gaming also earns BetPoints, while horse racing earns up to 8% cash back.
BetDSI also offers a 20% refer-a-friend bonus, which entitles you to 20% of the first deposit your referral makes.
Deposit Fees
BetDSI accepts a wide range of deposit options. The best choice often depends on your country of origin.
Bitcoin, an online cryptocurrency, has become one of the most popular methods of funding accounts. Bitcoin transactions fund to your account as quickly as 30 minutes after you confirm the transaction in your Bitcoin wallet. Bitcoin transactions amounts are converted to another currency, so the exchange rate will vary based on which service provider the site uses.
The only deposit method that incurs a fee directly from BetDSI is person-to-person transactions using services such as Western Union. For Western Union (or a similar service) transactions under $300, BetDSI will charge $7 if you report the control number online or $14 if you report it over the phone. For the same type of transaction over $300, there is no internal fee and BetDSI also covers all fees charged by the transfer service.
Visa and MasterCard funding is also available, however not all financial institutions will allow this form of transaction to a sportsbook.
Withdraw Options
Payouts take from two to three business days to process plus added time for each method of payment, although many users have reported much faster times on average. Users can request one payout every seven days although not until 72 hours after the last deposit.
Again, Bitcoin is the most popular method to withdraw money and is often the fastest, with payout times at 36 hours or less. Bitcoin is also secure and effectively anonymous (as with all cryptocurrencies, a public record is made of your transaction, but it will not be associated with your name). Market fluctuations with Bitcoin’s exchange rate can change an actual payout amount between the time it is requested and received.
Other methods of payout:
- Debit cards: Amounts between $100 and $2,500. No fee at payout, but the cards carry a $25 activation fee and $5 monthly fee.
- Paper check: $50 fee, 7 business days.
- Neteller: $25 fee.
- Western Union & Moneygram: Maximum of $1,500 per payout, fees start at $25 for amounts between $100 and $299. Seven days delivery time.
- Bank wires: Minimum amount of $10,000 with fees beginning at $600 and ranging up to $900. Two weeks delivery time.
Overall Opinion
BetDSI.eu has a well-deserved positive recommendation in the sportsbook community thanks to its long tenure in the business and responsive customer service. Payouts are as quick and hassle-free as any other large site in the industry, with fees that are fair. With lines posted early and live betting, there are many options for placing wagers around the clock. And if users run into an issue, there is customer service help around the clock.